Shipping policy

Shipping Policy

Last Updated: June 22, 2026

Thank you for shopping with The Umbrella Boutique! We are committed to getting your order to you as quickly and safely as possible.

Order Processing

  • Orders are processed within 1–3 business days (Monday through Friday, excluding holidays).

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • During sales, holidays, or new product launches, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping address and the shipping method you select.

Any free shipping promotions will be automatically applied at checkout when eligible.

Estimated Delivery Times

After your order has been processed, estimated delivery times are:

  • Standard Shipping: 3–7 business days

Please note that these are estimated delivery times and are not guaranteed. Shipping carriers may experience delays that are beyond our control.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Tracking information may take up to 24 hours to update after your package has been scanned by the carrier.

Shipping Address Accuracy

Please verify that your shipping address is correct before completing your order.

The Umbrella Boutique is not responsible for orders shipped to incorrectly entered addresses. If an order is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply to resend the package.

Lost, Stolen, or Damaged Packages

Once a package has been handed over to the shipping carrier, it is their responsibility to deliver it safely.

If your package is marked as delivered but cannot be located, please:

  • Check around your delivery location.

  • Ask household members or neighbors.

  • Contact the shipping carrier directly.

If your package arrives damaged, please contact us within 5 days of delivery with your order number and photos of the damaged package and items. We will work with you to resolve the issue as quickly as possible.

Delayed Shipments

While we strive to meet all delivery estimates, delays caused by weather, holidays, high shipping volumes, or carrier issues are outside of our control. We appreciate your patience and understanding.

International Shipping

At this time, The Umbrella Boutique ships within the United States only.

If international shipping becomes available in the future, this policy will be updated accordingly.

Questions?

If you have any questions about your order or shipping, please contact our customer support team through our Contact Us page. We are happy to assist you.